Understanding that review request emails play a vital role in helping you build social proof for your online store and understand the customer experience, Judge.me has revamped the Email Templates feature to make it more user-friendly and customizable so that you can create emails that perfectly fit the needs of your business.
So, what can you find in the new Email Templates?
In the old email editor, you can only choose from some fixed templates and edit some variables such as text or color. Now, with the new Email Templates, you can use the user-friendly drag-and-drop blocks to add any content, at any position to your email, with various customization. There are three types of blocks for you to choose from:
Previously, Single Review Email Template and Multi Review Email Template are two separate templates. If you want your customers to review a single product, you send the first template, if you want them to review multiple products, you send the second one. You can’t have a mix between them.
Now, with the new Email Templates, you are free to include both single review (Form) and multi review (Multi Product) in one template, together with other new blocks such as step-by-step review (Star) and shop review.
You can create multiple Email Templates and activate the templates you want by clicking on them. Judge.me will choose a random active template when the review request is sent. In the next version, an A/B testing feature will be available so that you can send different templates to different segments and figure out the most effective email template for your business.
Another interesting block in the new Email Templates is the Suggestions block.
In brief, the new Email Templates allows you to:
Now, go ahead and play around with new Email Templates! Check these articles to learn more about how to get started and make use of this tool.
Check our Knowledge Base and Forums if you have any questions about Judge.me’s features.
New features and announcements will be updated regularly on our Blog.