At Judge.me, we’re thrilled to be partnering with Shopify for the launch of Customer Account Extensions. This launch brings a game-changing feature to Judge.me merchants: the ability to collect reviews directly from Shopify customer accounts!
Explore how this new feature can elevate your business by improving customer engagement and boosting review submissions.
What Are Shopify Customer Accounts?
From managing orders to leaving reviews, customers want to be able to take action quickly and efficiently.
Shopify Customer Accounts are designed to streamline the shopping experience.
These accounts allow customers to log in to view their orders, profile information and saved addresses. By automatically filling in stored details during checkout, Shopify Customer Accounts create a faster and smoother shopping experience. They’re an essential tool for building loyalty and providing the self-service functionality customers expect.
Benefits of adding Judge.me to Shopify Customer Accounts
By integrating Judge.me widgets into Shopify Customer Accounts, merchants can seamlessly collect reviews from verified buyers. Here’s how it works:
- Streamline the user experience: By bringing review submissions into the Shopify Customer Account, merchants can offer a unified, user-friendly interface for managing reviews alongside other account features.
- Convenience for customers = Collect more reviews: Shoppers can submit reviews directly from their Orders page, Order Status page, or a dedicated “View My Reviews” page*. This eliminates the need for follow-up emails or external links, making the review process hassle-free for customers - leading to higher review submission rates.
- Enhance review quality: Customers can attach photos or videos to their reviews, adding depth and authenticity to their feedback.
- Encourage Repeat Purchases: Use the Customer Profile to display coupon rewards as an incentive for leaving reviews. Highlighting these perks motivates customers to shop again and engage more deeply with your brand.
How to get started
Follow these steps to integrate Judge.me into your Shopify Customer Accounts:
1. Prepare your Shopify Account:
Ensure you’re using the latest version of Shopify Customer Accounts. You can learn more about this feature on Shopify’s help pages.
2. Add the widget:
- Navigate to Widgets > Customer Account Widgets > Customize within the Judge.me dashboard.
- Click View Instructions for a detailed step-by-step guide or watch the tutorial videos available.
- Select Open Theme Editor or go to Online Store > Themes > Customize > Checkout and Customer Accounts > Order Status Page to add the widget.
3. Access 24/7 support if you need it:
Visit the Judge.me Help Center for comprehensive setup instructions or contact our support team at support@judge.me for assistance.
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