April 2, 2024

Make More Informed Decisions with the Revamped Reporting Dashboard

Making good decisions is all about having access to the right data at the right time. With this in mind, we've revamped our reporting dashboard to provide you with the information you need to make smart choices and drive your business forward.

A simpler, more insightful dashboard

It’s easier than ever to find the information you need. With detailed metrics, tables, and charts, you'll have all the data you need at your fingertips. You can see the reports right away on your home page. And if you want to see a more comprehensive analysis, just click the ‘View reports’ button. You can also apply filters and export data for further analysis.

Harness customer feedback

The Review Reports tab gives you a comprehensive overview of the reviews you've collected:

  • Published reviews rating: Track the average rating by creation date and review rating breakdown to gauge customer satisfaction over time.
  • All reviews performance: View reviews over time, by source, by location, and see your most reviewed products to identify trends and areas for improvement.
  • Score and medals: Check your store's trust scores and the medals you've earned to better understand what your review accolades mean.

Optimize your review requests

Thanks to the Email Requests Reports tab, you can now get an in-depth look at whether your review requests strategy is getting you the results you want.

  • Requests sent over time: Monitor the volume of review requests sent and identify patterns or opportunities for improvement.
  • Review requests conversion: Understand how many of your sent emails have been opened, clicked, and resulted in a review.
  • Request performance by email templates: See which templates are performing best to inform your approach to review requests.

Find out how reviews affect your bottom line

Our Revenue Reports tab shows you the direct impact of collecting reviews via Judge.me on your sales. (You can find out how we calculate it here.) This section includes:

  • Revenue generated by Judge.me: See the total revenue that your customers’ reviews have generated.
  • Orders generated by Judge.me: Track the number of orders resulting from reviews.
  • Revenue sources: Understand where review-driven revenue is coming from.
  • Recent orders generated by Judge.me: Get up-to-date with your most recent, review-driven orders.

Take your business strategy up a notch

By providing you with clear, actionable insights, the new dashboard is a powerful tool for ratcheting up your business strategy. From optimizing your email review requests to finding out what’s really driving your sales, it can support your growth, regardless of your store’s size.

Not sure where to start? Just email support@judge.me if you need a hand.