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All of your marketing, all of your branding, and all of your efforts to divert traffic to your online store are ultimately trying to get people to one place: the checkout. Your most powerful means of doing this are your product pages. Therefore, it makes sense to have a thorough understanding of the best practices for building Shopify product pages in 2020.
The paramount goal for your product pages should be to build user confidence by providing all the information necessary for a purchasing decision and making the process as intuitive and straightforward as possible.
- Rosara Joseph, Venture Web
A poorly designed Shopify product page can turn a potential conversion into a cold dead end, whereas a well-designed one that has your customer’s aspirations in mind can be the final push that convinces them to buy.
There are unwritten rules that every Shopify product page should adhere to. You might think that your product is so amazing and that your website and branding look so great that all you need to do is show your customers the product and they’ll buy it. This couldn’t be further from the truth.
In reality, many people will land on your product pages from elsewhere on the web without ever having seen the rest of your website. They’ll be completely unaware of your brand and new to your products.
In the next part, you’re going to learn how to make your product pages shine.
You already know your products are awesome, now you need to get the right information across so anyone visiting your product pages knows this too. You can do this by employing these best practices when building all of your product pages on Shopify.
The sole function of your product page is ultimately to sell the product. Everything else on the product page is just there to further convince the customer to hit the ‘Add to Cart’ button. For this reason, your CTA - the ‘Add to Cart’ button - needs to stand out more than anything else on the page.
The CTA button should be visible as soon as the customers land on the page - they should never have to scroll down to find it. Your CTA should have an uncluttered design and distinctive color that makes it stand out from the rest of your page. Customers want to know that they can buy the product quickly and without any hassle, so give them what they need to act on impulse and part with their money.
There are many perks to selling online, except for one thing: Your customers can’t just walk into your warehouse and start trying out your products. Great product photography is essential to get around this handicap that selling products online gives you.
Humans are visual animals by nature, and looks do count for a lot when it comes to buying products online. Make sure that your product photography is professional, high-quality, and appropriate for the product you’re selling.
Your customers should be able to view your product photos from different angles and zoom in to analyze the product in more detail. If you’ve installed an app to show different product variants on your Shopify product pages, then they should be able to see photos of these variants as well. Don’t leave anything down to guess-work.
Also, bear in mind that your product photography won’t just show up on your website, but also on search engines like Google, on social media, and other websites. Your product photographs are your online brand ambassadors, so make sure that they look great.
It is important to showcase your (awesome) brand on your product pages. You can do it in your product description, as well as by having a short sentence summing up your brand’s mission at the top of the product page. People should be able to recognize your brand and what it stands for within seconds of visiting your product page.
As mentioned before, many of your customers will be landing directly onto your product pages from elsewhere on the web. They might come from links on social media channels such as Facebook posts or links in YouTube descriptions, or links on Google or another search engine.
In short, they may have no idea who you are and why they should buy from you. Coupled with the fact that they’ll very likely be using a mobile device while out on-the-go, and you’ve got a very limited time to convince them to buy your product.
They need to know that you’re the people to turn to when you want to buy ‘Product X’, so make sure to show your brand loud and clear to catch their attention.
Imagine you’re selling a product to David and Sabrina. David is an expert in the product category you’re selling, whereas Sabrina is a new fish who doesn’t know much at all about these products. Your copy needs to convince both of them to buy your product.
To do this, you’ll need to ensure that your copy includes all of the essential information about your product in a clear and easy-to-understand way. Note that only essential information is what’s needed here, not every piece of information. You’ll want to keep your copy fairly short as most people will just skim through it.
On top of this, try not to be patronizing or too technical. You want to strike the balance between providing the information that will win over the experts, while also not confusing the newcomers.
You’ll need to lay everything out clearly and concisely as well. Making good use of headings and subheadings is a great way to help customers skim down to the information they need while skipping the bits that they don’t.
Too much copy, photos, and other clutter will make your customers confused and distracted from the essential information. Design uncluttered product pages so that the most important parts of the page - like your CTA and leading copy - stand out against the backdrop and catch your customer’s eye immediately.
You can use dedicated Shopify page builders like PageFly Advanced Page Builder to make excellent product pages using a simple drag-and-drop mechanism, as well as professional templates. Such tools ensure that your product page design isn’t overwhelming and that your customers can pick out the information they need straight away.
As you can imagine, a brand selling skateboards is going to communicate to its customers very differently to a brand selling luxury watches. Your brand should have a tone of voice that is aligned with the groups of customers who are going to buy your product.
Don’t be afraid to sing that voice out loud and if a word or phrase feels like it doesn’t fit your brand voice, then don’t say it. Your customers will appreciate your brand for being genuine and speaking to them on a human level, so definitely leverage this to your advantage when writing copy on your Shopify product pages.
The most important thing is to not write like a robot. No one wants to have a conversation with a robot - unless they’re a tech geek who is specifically looking to buy robots…
Today, product reviews from other buyers usually outweigh the advertising from the brand selling that product. Such user-generated content provides more genuine and trustworthy information about your products, which contributes more to the purchasing decision of your customers.
Showcasing reviews on your product pages can do wonders for your conversion rate, so make sure to weave them in there. Judge.me is integrated with PageFly, so you can easily drag and drop your Judge.me widgets (star rating, reviews, carousel) to your PageFly pages. You can also display your product reviews in Google rich snippets, share them on social media to bring more traffic to your store, together with many other features.
Your customers will relate more to your brand when landing on a Shopify product page with prices listed in their currency. It also diminishes their confusion regarding the price of items. Put your customer’s concerns to rest and install a currency converter app to build up more trust with customers overseas.
Who hasn’t ever needed more information at some point while shopping for a product? Having a live chat feature on your product pages not only allows customers to get specific information when they’re stuck but also helps to build trust between them and your brand.
A live chat shows that you’re present and ready to help, and in-turn it shows that you’re on top of your business and that you take it seriously. This will give customers more confidence in your brand.
You can install a live chat feature on your Shopify product pages when you design them with PageFly Advanced Page Builder.
Shopify product pages can be extremely effective at generating more sales when they’re done right. Follow the aforementioned best practices for building product pages on Shopify and we guarantee that you’ll start seeing a surge in conversions from your product pages.
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