May 18, 2020

Dealing with COVID-19: We are 100% operational

The impact of COVID-19 has been far-reaching. Like everyone, we’ve faced a few challenges from going fully remote -- from slow internet because of damaged undersea cables in Vietnam, to team members relocating on short notice because of tightening border controls and visa restrictions. However, we’re relieved to report that all 23 of us are all healthy, fine, and productive while working across 6 countries and 9 cities.

As we are now a UK company, we do qualify for several aid measures for businesses. But thanks to the continuing support of online merchants like many of you, we are still growing, albeit at a slightly slower pace. We have no plans to furlough any employees or accept any handouts from the UK government and hope that such benefits only go to businesses that truly need them.

Despite the unpredictability of COVID-19, we remain fully operational and are working remotely from home while actively following the social distancing rules in our specific locations. Our customer support team provides unchanged 24/7 availability and our product development team has been on track with their Q1 roadmap to improve the WooCommerce plugin, as well as create a new, highly customizable email editor that allows you to perform A/B testing and send emails in multiple languages. We also have ambitious plans for the next few months and will share those developments soon.  

Meanwhile, we are committed to helping out others as much as we can. As a way to give back, we would like to share the following special extended offers if you would like to try out our apps:

1/ 45-day free trial for Product Reviews Awesome plan

  • Applies only to new users who haven't upgraded to Awesome Plan, and haven't received any similar offer by before

2/ 60-day free trial for Facebook Messenger Bot for up to 500 users

  • Applies to all users, up to 500 users for the chatbot

3/ Our free apps will also always remain free 

Lily Vuong

Lily is the Marketing Writer at She is a tech-savvy content enthusiast who takes ownership of writing promotional and instructional content for's Knowledge Base and Blog to help accelerate our growth. Lily holds a Bachelor's Degree in Marketing and has 3 years of experience in Marketing for international tech companies. Before, Lily was the Marketing Specialist at IT Consultis, a digital agency specialized in omnichannel projects for clients across APAC. She loves reading books, learning new technologies, traveling around and taking great pictures.