September 4, 2023

New Integration: Turn More Visitors into Buyers with Brevi Chat

Incorporating live chat on your online store is the key to delivering outstanding customer experiences and driving sales.

Studies show that customers prefer chat over any other way to contact you and have the highest satisfaction levels for any customer service channel.* By having live chat readily available, you provide potential customers with the information they need at the exact moment they’re considering a purchase.

Shoppers who chat are 3x more likely to buy and have a 15% higher average cart value.*

Thanks to our new integration with Brevi Chat, you can add powerful live chat to your store and simultaneously increase the visibility of your product reviews.

Turn more visitors into buyers

Brevi Chat is a live chat app incorporating the power of ChatGPT. Automated chat messages with humanlike responses handle inquiries when you can't.

It’s easy to use, fully customizable and includes everything you need on day one to ensure you close every possible sale:

  • Connect with your shoppers anytime, from any device, and even know what’s in their cart.
  • Quick automated responses for common questions like order status & tracking, shipping, and return policies.
  • Get real-time SMS text & email notifications to know when a store visitor sends a message.
  • Use the Chatbot “Whisper” Mode to get suggested responses to your customer’s questions.
  • Watch your shoppers live - where they're from, what they're viewing, and what they're buying.

Promote your product reviews

Brevi Chat can tell exactly what page a shopper is viewing and can automatically engage shoppers and offer shopping help. When a shopper is viewing a product, a 5-star review can be sent automatically via Chat along with a customizable message from you. This compelling feature amplifies the reach of your product reviews, seamlessly weaving them into an engaging and interactive sales conversation. This will help you sell more.

The Brevi Chat and integration offers a powerful combination of benefits, enhancing the shopping experience, increasing sales, and providing efficient customer service, making Brevi Chat a valuable addition to your Shopify store.

Add Brevi Live Chat now to unlock your store’s potential.

  • Source: Shopify 2022 Webinar:

Building Your Business With Conversational Commerce